top of page

Return Policy

Return policy


This Return Policy is of RobJansenphotography: (the “Site”).


As products at are customized products and are free of material defect at the time of shipping, there is no return or exchange on any product(s). Please inspect your products upon delivery, if for some reason we have missed a problem, please let us know within 3 days of receipt. After 3 days, no replacements will be given. Colours can vary, and we are not able to return or redo any product if you are not happy with the way a colour looks like. Please note that actual colors may vary slightly from images shown due to monitor and screen settings.

When you place an order through the Site, you understand the product is produced only for you. Therefore, your right of returning the product does not apply. By placing an order through the Site, you agree with this return policy.




We may update this return policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our return policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at                                  

bottom of page